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Privacy Policy

Privacy Policy

Effective Date: Jan 14, 2026

GLM-Image ("GLM-Image," "we," "our," or "us") provides tools that let you upload reference assets, generate and edit images, and manage the content you create. This Privacy Policy explains how we collect, use, and share information when you access GLM-Image, including the image studio, asset library, APIs, and marketing site.

By using the Service you agree to this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

1.1 Account and Billing Information

  • Name, email address, and authentication credentials.
  • Billing details handled by our payment processors. We do not store full card numbers on our servers.

1.2 Prompts and Reference Assets

  • Text prompts, settings, and metadata used to generate images.
  • Uploaded reference images and related files you choose to provide.

1.3 Usage and Device Data

  • Log data such as IP address, browser type, device identifiers, and timestamps.
  • Service usage details like pages visited, features used, and generation activity.

1.4 Cookies and Similar Technologies

  • We use cookies and similar technologies to provide essential functionality, analytics, and security.

2. How We Use Information

We use information to:

  • Provide, operate, and maintain the Service.
  • Process generations, edits, and file uploads.
  • Improve performance, safety, and reliability.
  • Communicate with you about product updates, support, and billing.
  • Detect, prevent, and respond to abuse or security incidents.

3. How We Share Information

We may share information with:

  • Service providers that help us operate the Service (hosting, storage, analytics, and payment processing).
  • Model providers that process prompts and reference assets to produce outputs.
  • Law enforcement or regulators when required by law.
  • Others with your consent or at your direction.

We do not sell your personal information.

4. Data Retention

We retain personal data only as long as needed to provide the Service or comply with legal obligations. You may request deletion of your account and associated data, subject to legal requirements and system limitations.

5. Security

We use reasonable security measures to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

6. International Transfers

Your information may be processed in countries other than your own. We take steps to protect data transfers as required by applicable law.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict processing.
  • Withdraw consent where applicable.
  • Request a copy of your data.

To exercise these rights, contact [email protected].

8. Children

The Service is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by reasonable means.

10. Contact

Questions about this Privacy Policy can be sent to [email protected].